Contact Us

Contact Whole Melt Extracts

At Whole Melt Extracts, we prioritize open communication with our customers. Whether you have questions about our products, need assistance with an order, or wish to provide feedback, we’re here to help. Below, you’ll find our contact information and answers to frequently asked questions.

Get in Touch

Customer Support Hours:
Monday – Friday: 9:00 AM – 6:00 PM (PST)
Saturday – Sunday: 10:00 AM – 5:00 PM (PST)

Email: wholemelltsextracts@gmail.com

Phone: +* (***) ***-***

Address:
Whole Melt Extracts
********************
Los Angeles, CA *****

Follow Us on Social Media:

    Frequently Asked Questions

    1. What payment methods do you accept?

    We offer a variety of secure payment options for your convenience:

    • Zelle
    • Cash App
    • Bitcoin (BTC) – Enjoy a 10% discount on your order when you pay with Bitcoin! Please contact our support team for details on applying this discount.

    2. How long does delivery take?

    Delivery typically takes 3 to 4 business days after your order is confirmed and payment is received. Delivery times may vary based on your location and shipping conditions.

    3. Is my personal and payment information secure?

    Absolutely! We take your privacy seriously. Our website uses industry-standard SSL encryption to protect all data transmitted between your browser and our servers. We adhere to strict data protection policies and do not share your information with third parties.

    4. What happens after I place an order?

    Once your order is placed and payment is confirmed, you will receive an order confirmation email. We will notify you with tracking information as soon as your order is processed and shipped.

    5. Will I receive an invoice for my order?

    Yes, you will receive an invoice via email once your payment is processed. If you need an additional copy of your invoice, please contact our customer support team.

    6. How can I inquire about your products?

    Our knowledgeable staff is always ready to assist you with product-related questions. Feel free to reach out via email, live chat or phone during our business hours, and we’ll provide detailed information about our whole melt extracts, their effects, and usage recommendations.

    7. Do you offer bulk ordering options?

    Yes! We offer bulk ordering for qualified customers. Please contact our sales team directly to discuss your needs and receive a custom quote.

    8. What is your return policy?

    Due to the nature of our products, we cannot accept returns or exchanges. However, if you receive a defective product, please contact us within 48 hours of receipt, and we will work with you to resolve the issue.

    9. Are your products lab-tested?

    Yes, all Whole Melt Extracts products undergo rigorous third-party lab testing. Lab results are available on our website or by scanning the QR code on the product packaging, ensuring quality and safety.

    Feedback and Suggestions

    We welcome your feedback! If you have suggestions, comments, or concerns, please reach out. Your input is invaluable and helps us improve our products and services.

    Legal Disclaimer

    Whole Melt Extracts products are intended for use only in jurisdictions where they are legal. By contacting us or making a purchase, you confirm that you are of legal age and that it is legal to purchase and possess our products in your jurisdiction. We reserve the right to refuse service to anyone for any reason at our discretion.

    Thank you for choosing Whole Melt Extracts. We look forward to hearing from you and providing you with the highest quality cannabis extracts available!

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